aes ea SB SB BOBS BB BE Be = 5 A Short Course in UMAN RELATIONS The Six Most Important Words: “T ADMIT I MADE A MISTAKE” The Five Most Important Words: “YOU DID A GOOD JOB” The Four Most Important Words: “WHAT IS YOUR OPINION?” The Three Most Important Words: “IF YOU PLEASE” The Two Most Important Words: “THANK YOU” The One Most Important Word: WR” The Least Important Word: sort nag “The Lightest Spot in the Valley”’ FRIESEN ELECTRIC LTD. 32032 South Fraser Way — Clearbrook, B. C. Phone 859-7101 Robert H. Doerksen — Residence 853-2327