Textg 4 help: an evaluation of Metro Vancouver Transit Police's SMS texting program

Digital Document
File
Summary
Content type
Content type
Digital Document
Collection(s)
Collection(s)
Student Theses
Resource Type
Resource Type
Text
Genre
Genre
thesis
Origin Information
Origin Information
Date Created/Date Issued
2017
Publisher
University of the Fraser Valley
Issuance
monographic
Persons and Affiliations
Persons
Author (aut): St.Cyr, Sherri
Degree supervisor (dgs): Prevost, Amy
Degree committee member (dgc): Dubard, Neil
Degree committee member (dgc): Cohen, Irwin M.
Degree committee member (dgc): McCormick, Amanda V.
Organizations
Degree granting institution (dgg): University of the Fraser Valley. School of Criminology and Criminal Justice
Abstract/Description
Abstract
Abstract
In 2013, the Metro Vancouver Transit Police implemented a SMS texting program named Chatterbox that allows the public to report concerns about social disorder and criminal offences on or near the transit system. Using individual interviews with dispatchers, focus groups with police officers, an online survey with Chatterbox users, and an analysis of Transit statistics, the purpose, process, and use of the program was reviewed. Overall, Chatterbox has provided transit users with an alternative and discrete method of contacting the police to investigate a variety of criminal offences ranging from minor delinquent incidents to major criminal acts.
Language
Language
English
Degree Name
Degree Name
Master of Arts (Criminal Justice)
Degree Level
Degree Level
Masters
Department
Department
School of Criminology and Criminal Justice
Institution
Institution
University of the Fraser Valley
Extent
Extent
120 pages
Physical Form
Physical Form
electronic
electronic
Use and Reproduction
Use and Reproduction
author
Rights Statement
Rights Statement
IN COPYRIGHT
Use License
Use License
Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)
Subject Topic
Subject Topic
Local transit security measures
Public safety
Instant messaging
Greater Vancouver Transportation Authority Police Service
Geographic Subject
Geographic Subject
British Columbia Vancouver Metropolitan Area
British Columbia Vancouver Metropolitan Area
Library of Congress Classification
Library of Congress Classification
HV8159.B7 bS83 2017
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St.Cyr, Sherri. “Textg 4 help: an evaluation of Metro Vancouver Transit Police’s SMS texting program”. Electronic, electronic, Thesis. Student Theses. University of the Fraser Valley, 2017. https://ufv-i2.arcabc.ca/student-theses/textg-4-help-evaluation-metro-vancouver-transit-polices-sms-texting-program.
Language
English
Name
Textg 4 help: an evaluation of Metro Vancouver Transit Police's SMS texting program
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MIME type
application/pdf
File size
2280545
Media Use
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